building trust in teams – Career Emporium

Discover 5 proven strategies for building a high-performing call centre team. Learn how to reduce workplace pressure without compromising discipline, expectations, or customer service excellence.

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Toxic Manager or Disciplined Leader? 4 Ways to Tell the Difference

September 15, 2025September 15, 2025

The term “toxic manager” is often used to describe leaders who are overly harsh, controlling, or unsupportive. But what happens when a manager is simply doing their job, setting boundaries, …

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5 Ways to Build a High-Performing Call Center Team As a Team Leader

Toxic Manager or Disciplined Leader? 4 Ways to Tell the Difference